“The quality of the items is good but the customer service is poor with communication and the delivery times are never respected. It’s a last resort.”
TUMA250 Ecommerce is a grocery located in Kacyiru, Kigali.
“The quality of the items is good but the customer service is poor with communication and the delivery times are never respected. It’s a last resort.”
“Tuma250 offers an amazing and highly efficient service! I started ordering from them when I got to Kigali, I don’t like going to physical stores so I searched for online platforms where I can do so and none of them compare to Tuma250 from start to finish, the process is smooth, reliable, and incredibly user-friendly as soon as I place my order I get a message on WhatsApp and actively talk to the staff. Their team is responsive, professional, and always ready to assist, as soon as you send a message they respond to you ASAP. I’ve had a great experience using their platform and would highly recommend it to anyone looking for fast and dependable service in Kigali. Keep up the excellent work team!”
“With Tuma250, I recently had an amazing experience. I had no trouble navigating the website and was able to find what I was searching for at a very reasonable price. The delivery service was the aspect that most pleased me. The packaging for my item was eco-friendly and safe, and it came sooner than I had anticipated. I felt at ease knowing that I was updated at every stage of my order processing by the tracking updates. The entire process was easy and hassle-free because of the customer support team's promptness and assistance. All in all, my purchasing experience with Tuma250 was flawless, and I find it more fun and worthy using this platform in my everyday life.”
“Tuma250’s entire staff provides exceptional service, with everyone being friendly, attentive, and responsive. Highly recommended for a seamless experience! Thank you always for all you combine together for our satisfaction 🙏🥰”
“Poor service they don’t really deliver things on time”