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âI loved the experience there , I went there to have my first dreadlocks, they were very professional and really helped me decided what is it that i wanted and it turned out great loved the hospitality and the reassurance! And the work they do is with passion !!!â
Liata Rachel · 3 years ago
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âI went to Maza at KBC to get my locs washed and styled.
1. I specifically told the lady who washed my hair that I cannot stay under the hood hair dryer for long because it gives me headaches, she completely ignored me. I kept checking my hair until I felt like it was dry enough and removed myself from that seat.
2. Once she started oiling my scalp, I reminded her that Iâm styling my locs too. She said okay and went to get someone to do it, the lady came and asked me what style I wanted, I told her and she left to get « someone who can do it », the guy who she was supposedly getting refused and was mumbling excuses, I could hear him across the mirror. I decided I had nothing to do at the saloon.
This isnât the first time I notice this man being reluctant towards clients, the first time was when he refused to wash a clientâs hair because heâs a man and he refuses to touch another manâs hair!?
This time round Iâm guessing he maybe was tired and hadnât taken his break but debating in front of the client wasnât the right thing to do. Iâd completely understand if he said « I cannot do this right now, Iâm tired ».â
Lys Brenda Umulisa · 3 years ago
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âStraight up unprofessional! Lied they could offer the service I asked for, then lied that I had aggreed to some color I had not, thankfully I had 4 witnesses but even then the girl that lied did not deem it necessary to apologize and I did not bother.Will never set foot there again unless management becomes pro-active!!!â
Lydia N · 8 years ago
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âBeen going been here for more than 9 years and I really love it: the ladies that work there are extra nice, and they always give me the best service.â
Audrey Wendy · 2 years ago
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âGood friendly salon, affordable priceâ
Mikhail Naiko · a year ago