Kibagabaga Level Two Teaching Hospital

“The hospital should be more organized. I believe that pregnant women, mothers with babies and old people should be given priority. There is no way an old person in 80s can sit from 7 am till midday without seeing a doctor.”

“Kibagabaga district hospital is a best public hospital in gasabo district. It has good costumer care services. The emergency room is always busy, doctors, nurses and supporting staff are busy to the patients. If you give laboratory exams for analysis the result come soon as possible. Maternity is busy but they give best services to the clients. Other services like pediatrics, surgery, internal medicine, outpatient clinic, palliative care unite and mdr tb centre have best services.”

“This is a huge public hospital which people can access easily. However, there is room for improvement in terms of customer service.”

“Payment system is disorganised, I do not see any reason someone has to be on 1hour queue to pay the bills”

“Went to this place after a minor accident around Kibagabaga. The Nurses and Doctors are very responsive”