âA good spot. Visited on 31st July 2025, after a cancelled transfer flight from Kigali and my experience was totally amazing. Very patient and friendly staff.â
Galaxy Hotel is a hotel located in Nyabugogo, Kigali.
âA good spot. Visited on 31st July 2025, after a cancelled transfer flight from Kigali and my experience was totally amazing. Very patient and friendly staff.â
âThe plus points here are that the hotel was quiet, the bed and pilows comfortable, the staff were friendly and helpful. Dennis was particularly attentive at breakfast. The breakfast buffet was decent. Food in the restaurant at dinner was good but, despite being the only diners and pre-ordering as we checked in, food was very late and slow to arrive. The real disappointment was the room which badly needed a refurb. The basin sink had no water. It had been turned off and when I turned it on water leaked everywhere. The shower also leaked, bathroom lights flickered, the 1980s style hairdryer kept cutting out, the aircon rattled. There was a kettle but no tea, coffee or cups. The hotel needs updating.â
âMy stay at Galaxy Hotel in Kigali was a delightful experience, offering a blend of comfort and convenience. The hotel's modern aesthetic and welcoming atmosphere set the stage for a pleasant visit. The rooms were well-appointed, providing a comfortable retreat after a day of exploration. The attention to cleanliness and thoughtful amenities added to the overall sense of comfort. The staff at Galaxy Hotel were consistently courteous and accommodating, ensuring a smooth and enjoyable stay. From check-in to dining, their professionalism and friendliness were noteworthy, enhancing the overall hospitality experience. The dining options at the hotel were diverse and satisfying. The culinary offerings showcased a mix of local and international flavors, catering to various tastes. The on-site facilities, including the gym and pool, were well-maintained, providing additional recreational options for guests. Galaxy Hotel's central location in Kigali made it convenient for exploring the city and accessing key attractions. The hotel's commitment to guest satisfaction and the overall positive ambiance make it a commendable choice for both business and leisure travelers visiting Kigali.â
âThanks Chef Dennis for accommodating special requests on food. Thanks Sylvester and Bella for prompt service. Huge, clean and quiet rooms. Highly recommended and would love to go back next time.â
âActually the hotel is so quiet with an amazing atmosphere. We usually go there for weekends with friends and mostly with my family. The food is so good & clean, quick service at the view of swimming pool (which I find cool & ease).â