Emmao Apartments is a hotel located in Remera, Kigali.
âI had a wonderful stay at this apartment. It was clean, well-maintained, and exactly as described. The location was convenient, close to shops and public transport, yet quiet and peaceful. The host were friendly,â
âI absolutely had the worst experience here.I booked it for a month I prepaid $500. When I got there they have tiny rooms with tiny hard beds. That would support my back because I have issues with it. The lady named Funny said she would change the mattress for me. The next day she said she canât change the bed and if I donât want to stay I can leave and I wonât get a refund. She doesnât know how to treat customers right. She doesnât deserve to be in that kind of business. Anyway I had to go find an other apartment and till now I lost my money. I asked her if I can talk to her boss she refused to give me the number. Funny has 0 customer service please sack her otherwise she will ruin your business. I will not forget the way she treated me. It was horrible, the worst experience of my life. I lost my moneyđąâ
ââPremiumâ they saidđïžđâ
âgood placeâ
