Polyclinique La Medicale (Dr Kanimba Hospital)

“I had send my worker with a serious wound to her hand from a dog bite. I had treated the wound as much as an amateur like me could do. The bandage was rather insufficient and immediately showed stains of blood. The doctor / healthworker at the clinic looked at wound and used exactly the same dirty bandage to cover the wound. When checking the wound the next day it had grown into the bandage (see picture) and it was very painful to change it. Very very disappointing and never again!”

“Bad service especially from a doctor who goes by the name ngabonziza he was rude the whole time”

“So my father went there with a fracture and we usually go there for treatments they couldn’t work for Him because the doctor had no nurse to help me he was in wheel chair and he had finished all the payments and they couldn’t work for please change your service cause people won’t be dying after they reached at the Hospital hope Dr Kanimba reads this message let your workers in first help change their attitude towards patients They last had a good service 7 years ago which is horrible!!”

“The worst hospital my mom was going to die due to lack of oxygen when the doctor is there they don’t how to take care of patients I hate that hospital they know nothing they should close because they have no experience , I don’t even understand why is it even open I don’t recommend anyone to go there if you want someone to die take him there the worst hospital in Rwanda”

“Very unprofessional front desk hosts, they ignored my wife while busy on their phones and chatting between them . She reached at hospital at 12pm and left 5pm. Poor service.”