Most answers live in the FAQ below. If you can't find what you need, message us — we reply within a few hours, in Kinyarwanda, English or French.
Use the search bar or browse by category. Every listed business has a profile with contact info, photos, and services. You can also explore the Kisimenti directory at kisimenti.com/discover.
Open any business profile and tap the WhatsApp button or use the contact form. Your message goes directly to the business owner.
Always free. We charge businesses for their online presence, never visitors. There are no booking fees, no premium subscriptions, no paywall.
Kinyarwanda, English, and French. You can switch languages at any time from the site header.
Review features are coming soon. For now, you can contact businesses directly via WhatsApp or the contact form on their profile.
Go to kisimenti.com/start and pre-register. Pick a plan (Spark, Studio, or Business), fill in your business details, and our team will set everything up for you. The whole process takes about 2 minutes.
Spark: a simple storefront, up to 10 products, MoMo payments, and basic analytics. Studio: full product catalogue, CRM, invoicing, WhatsApp integration, and 3 content updates/month. Business: everything in Studio plus unlimited updates, multi-location support, API access, and a dedicated account manager. Full comparison on the pricing page.
MTN MoMo and Airtel Money for Rwandan-resident merchants. Cards (Visa/Mastercard) also accepted. All prices are VAT-inclusive at 18%.
Cancel at the end of any billing cycle. Your site stays live until the paid period ends. Your data, domain, photos, and customer info are always yours.
Upgrades are pro-rated and effective immediately. Downgrades take effect at the next billing cycle. Your data always stays.
Yes. Our team can migrate your existing content, products, and customer data from any platform. Reach out at [email protected] and we will handle the rest.
Yes — multi-location is available on the Business plan. Each location has its own profile, inbox, and analytics. One bill at the end of the month.
We're a small team in Kigali. Email us anything — pricing questions, complaints, feature requests, weird bugs — and you'll get a real reply.