Kigali Nice

“Unprofessional is to say the least. We suffered a lot because of this place, the address they put was wrong and also the direct direction of Google were wrong. They didnt respond our messages on booking for help, and there was no option to contact them through internet. We had to ask local people for help to call them. When we finally arrive, the dude was extremely unwelcoming, didn't apologie for the hassle he caused us, and for the cherry on the top he demanded double the price he put on booking, claiming the price is per night and not for the whole stay. When we insisted that he will check his invoice he claimed it's booking mistake not his. We said thank U and left. I have no idea why they are in the tourism business. Beware.”

“Avoid This Place at All Costs! We strongly advise against staying here. The people managing this property are completely unprofessional and clearly incapable of doing their jobs. They listed the wrong address, leaving us lost for hours, ignored our messages for help, and then tried to charge us double the advertised price. People like this should not be in the hospitality business. Stay far away!”

“Worst Booking Experience! We were lost for hours due to the wrong address listed on Booking.com. The hosts didn’t respond to our messages and then tried to scam us by charging double the advertised price. We left without staying because of their dishonesty and unprofessionalism. Avoid this place at all costs!”

“When I was there I like how the staff were friendly and good experience”

“I came to kigali with a confirmed booking to this place, found them confusing my name with some other person with the same name from a different country , took awhile to figure this out myself but they’re not recommended at all. I ended up leaving the place, wish them to enhance their service and get better reception people”