Mr. Service Auto Repair Workshop is a auto located in Kacyiru, Kigali.
“Very good and reliable workshop. Super service minded and skilled. Went there to fix my bumper after a small misadventure into a storm drain and for an oil change. They not only fixed that, but also changed a few air filters and my window wipers that were broken.”
“Mr service is the best place to go if you're having car trouble. They replaced some parts and kept me up to date on the work and pricing via WhatsApp. I had a tricky electrical fault and they managed to fix that too. They also helped me switch insurance companies and save some money. I would highly recommend them!”
“Been on holiday somewhere in Uganda (four hours drive from the border with Rwanda...) the past few days. Unfortunately the brake failed! So irresponsible to drive. First we tried a local garage . Helpful, but couldn't get it done. Called Mr.Service, Kigali. They were willing to sit in the car for six hours to fix the brake with new material. Then again, six hours back... Nothing but praise. By the way, it didn't quite work out and we had to go to the garage again in Kigali. Making with all their might! You wish everyone such a garage! Thanks a lot to Mr. Service.”
“Subject: Unfair Treatment Regarding Gear Oil Refill for Rav4 2010 Dear Mr. Service, I am writing to express my disappointment and frustration with the service I received at your establishment recently. I visited your facility seeking to have gear oil added to my Rav4 2010, and I was informed that the oil is only provided by Toyota Company for this specific vehicle model. Despite my explanation of the necessity for this particular oil and the unavailability of alternatives, I was refused service on the grounds that it is solely for "running the business." This refusal is not only inconvenient but also unfair. As a customer, I trust your establishment to provide essential services for my vehicle's maintenance. Denying access to a necessary component based on arbitrary policies undermines this trust. I urge you to reconsider your stance on providing gear oil for the Rav4 2010. It is imperative that customers are afforded the opportunity to properly maintain their vehicles without unnecessary barriers. Thank you for your attention to this matter. I hope for a swift resolution that ensures fair treatment for all customers. Sincerely, Kais”
“The better place to get your car serviced. Ever expanding services now including a spray paint shop. Communication isn't always great but I fully trust Muammer who is from Turkey with my cars.”
